TECHNICAL SUPPORT

 

If you require any technical support for your equipment during or after installation, or if you need programming advice, please call and speak to one of our Technical Team who will be happy to advise you

Manuals & Data Sheets

Connexions 5

 

Model CX5 / CX5DC

Connexions 6

 

Model CX6 / CX6DC

DigiLink 3

 

Model DL3-xx-AC / DL3-xx-12V, DL3-xx-24V

EPOC-S Responder

 

Model EPOCSM

F-Link 4

 

Model FLINK4KIT / FLINK4

PageTek 4

 

Model PT4-xx-AC / PT4-xx-12V, PT-xx-24V

PageTek Pro 2

 

Model PTPRO/2

RX10 Receiver

 

Model RX10SAC / RX10SDC / RX10LT

RX2 Receiver

 

Model RX2

Declarations of Conformity

Connexions

 

Model CX5, CX5DC, CX6, CX6DC plus variants

DigiLink 3

 

Model All DL3 models

F-Link 4

 

Model F-Link 4

LTX

 

Model LPA, LTX, MPA Pendant, Wave Track 4-button, PB1B & PB2B panic buttons

PageTek

 

Model All PT3 and PT4 models

PageTek Pro

 

Model PTPRO/1, PTPRO/2 plus variants

RX2 Mk2

 

Model RX2

RX10

 

Model All RX10 models plus PZ10 expansion

GEO28V3x

 

Model GEO28V3 pagers

GEO40A10x

 

Model GEO40A10 pagers

GEO87Zx

 

Model GEO87Z Pagers

GEO86ZAAx

 

Model GEO86ZAA Pagers

Service & Repair

 

From time to time, you may find your equipment needs servicing or repairing. Items can be returned direct to us for our Service Team to inspect and return.

Services Return Form

 

Please download and complete the Service Returns Form and enclose it with your goods.

 

Note that you do not require a Returns Number.

WHERE AND HOW TO SEND IT

 

If you would like your equipment to be serviced or repaired, please send the items, fully packaged, to the following address:

 

Service Department

Scope Communications UK Ltd

Quantum House

Steamer Quay

Totnes

Devon  TQ9 5AL

QUOTATIONS

 

Once the items have been inspected, we will send through a quotation to the email address provided and will await your authorisation to proceed with the works.  All  prices quoted will include a minimum carriage charge of £9.50 per consignment and VAT at the current rate.

 

Equipment will be returned or disposed of at your request if the service work is subsequently not required. Please note that all requests for disposal by us must be made in writing. If you wish to have the equipment returned, an inspection fee and carriage charge will apply.

 

 

 

REPLACEMENTS

 

Any items written off due to physical/liquid/ acid damage or the unavailability of discontinued spares, may be replaced from our current range at the prevailing list price.

 

 

PAYMENT

 

For account customers we require a Purchase Order and for Pro-forma customers we require payment in advance, which can be made by BACS, PayPal or credit card (via PayPal).

 

 

DESPATCHED GOODS

 

Once authorisation/payment has been received, goods will be despatched by Courier to the address supplied, generally for next day delivery and will require a signature on receipt.  

Repaired items will usually be returned within two weeks from the date of receipt; however this lead time is subject to change.  Warrantied items will receive priority.

 

 

WARRANTY ON REPAIRED ITEMS

 

The service warranty is valid for 90 days from the date of receipt by the customer.

 

 

 

If you require any further information, please contact Anthony or Martine by telephone or  email: 

 

Telephone:   01803 860700Email:  service@scope-uk.com

Scope Communications UK Ltd
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Scope Communications UK Ltd
Scope Communications UK Ltd